Need help with the IFSA Global app? We're here to assist.
Contact us
MFessenden@ifsa.globalCommon questions
- Creating an account: Tap Register, enter your details, and confirm your email with the code we send you.
- Didn't receive your code: Check your spam folder. Codes can take a minute to arrive. You can request a new one from the confirmation screen.
- Resetting your password: On the login screen, tap "Forgot password," and we'll email you a code to set a new one.
- Changing your language: The app supports many languages. Choose your preferred language in the app to translate content.
- Deleting your account: Open your profile and select the account deletion option. This permanently removes your account and data.
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Response time
We aim to respond to support requests within a few business days.